Courier service for medicine, pharma and laboratories

When the sample cannot wait

We collect laboratory samples, medicines and hospital supplies and take them straight to their destination.

  • Collected quicklyA driver will be with you at your laboratory, hospital or practice within 60 to 120 minutes.
  • Delivered directlyIn the same hands anywhere in Germany, without reloading, and overnight by arrangement.
  • Insured for sensitive goodsCovered by KRAVAG, with extended cover for sensitive freight on request.

Over 1,600 consignments delivered in the last 30 days

What you can expect from NavidEx

You stay informed

We keep you posted at every key stage, without you having to chase.

Transport update

Delivered at 12:45.

Transport update

Consignment collected. Your delivery is on its way

Transport update

Your driver has been assigned. Collection today at 09:30.

Direct contact

Available day and night, with no call queues.

NavidEx dispatcher with headset at her workstationAvailable 24/7

Delivery at your preferred time

You choose the delivery time, and we deliver exactly then.

NavidEx deliveryToday, 14:00
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Transport insurance

Every consignment is insured with KRAVAG, for up to €1.5 million.

Stacked parcels

Sensitive medical and pharmaceutical goods, delivered in a fixed time slot

In medical and pharmaceutical logistics, what matters is the condition in which a consignment arrives. A laboratory sample loses its validity if it arrives too late or has been shaken. Medicines and diagnostic kits must be there as soon as the hospital or laboratory needs them.

Medicine, laboratories and pharmaceuticals have been among our key areas for years. These routes kept running even during the coronavirus pandemic, when other sectors collapsed. Our courier service is built on scheduled routes for industrial customers, which we have been running across Germany and throughout Europe since 2009. We plan them in our own dispatch department and run most of them with our own vehicles.

This means one of our vehicles is usually available quickly, and we do not have to search for one in a network first. Your consignment travels as a direct run without reloading and stays in the same hands from collection to handover. A named contact from our dispatch team oversees the transport. We contact you proactively at every important stage.

Medicines on a pharmacy shelf

From laboratory samples to palletised hospital supplies

Consignments range from samples weighing just a few grams to palletised deliveries to hospitals. We have the right vehicle for each:

  • We take urgent laboratory samples, diagnostic kits or medicines through city traffic in an estate car.
  • Medical devices, sterile goods and palletised hospital supplies go in a van or box truck, depending on dimensions.
  • The box truck’s tail lift handles heavy or bulky equipment, up to 250 kg per lift, with no need for a forklift or loading ramp.

Key figures: Payload up to 1,200 kg · Length up to 430 cm, width up to 210 cm, height up to 210 cm

We focus on vehicles up to 3.5 tonnes. If you have larger or heavier loads that need moving regularly, we will be happy to discuss them with you.

The right vehicle for your medical and pharmaceutical transport

Four vehicle types cover most enquiries. You can see the exact price straight away in the calculator.

  • Estate car

    Estate car

    For documents and smaller consignments, moving fast through city traffic.

    Payload up to
    300 kg

    Load space
    160 x 120 x 120 cm

    Book now
  • Van

    Van

    The all-rounder for medium-weight goods, on local or long-distance runs.

    Payload up to
    1,200 kg

    Load space
    430 x 180 x 120 cm

    Book now
  • Box truck

    Box truck

    The enclosed body protects sensitive goods from the elements.

    Payload up to
    1,200 kg

    Load space
    420 x 210 x 210 cm

    Book now
  • Box truck with tail lift

    Box truck with tail lift

    The tail lift loads palletised goods without a forklift or loading ramp.

    Payload up to
    1,000 kg

    Load space
    420 x 210 x 210 cm

    Book now

Book your medical and pharmaceutical transport in four steps

  1. Calculate price

    Enter the collection and delivery addresses, size and time window. The online price calculator shows you the fixed price and the right vehicle straight away.

  2. Request and book

    Book in just a few clicks, with no need to wait for a quote. Our dispatch team checks and confirms your booking.

  3. Collection

    After confirmation, a driver arrives at your premises with the right vehicle within 60 to 120 minutes.

  4. Delivery

    Straight to the hospital, laboratory or practice, with our dispatch team available to you throughout the delivery period.

Three typical jobs in medical and pharmaceutical logistics

  • Laboratory sample between two sitesA sample has to get from where it was taken to the laboratory that will analyse it before it loses its validity. As soon as our dispatch team has confirmed the order, we collect it within 60 to 120 minutes. We drive it straight to the laboratory and do not reload it en route.
  • Medicine to the hospitalA ward is short of a medication that is needed the same day. Once the order is confirmed, we collect it and take it straight to the ward. That way, patient care is not interrupted.
  • Diagnostic kits overnight to the laboratorySterile goods and diagnostic kits need to be ready in the laboratory at the start of the working day. By arrangement, a driver collects the consignment in the evening and delivers it overnight. That way, the laboratory can start on time in the morning.

Temperature-sensitive and shock-sensitive goods in the same hands

Many medical and pharmaceutical consignments have to stay cool and cannot withstand rough handling. A laboratory sample is sensitive to vibration, and some medications must not get warm. That is why it matters that the goods stay with one regular driver. They should not pass through several warehouses and pairs of hands.

Our dispatch team plans the run and usually assigns our own drivers and vehicles to sensitive medical and laboratory goods. From collection to handover, the consignment stays in the same hands. It is not reloaded en route and never sits in a third-party warehouse. This avoids any unnecessary lifting and setting down.

For medical deliveries, we offer boxes with dry ice. Every handover is confirmed by a time-stamped digital proof of delivery.

The people who move your consignment

Since 2009, we have been running scheduled routes for business customers night after night. Today, we run more than 250 scheduled routes every day, throughout Germany and abroad. For the most part, we plan and drive them ourselves rather than simply passing orders on. The same fleet and the same team of dispatchers and drivers also bring your samples and medicines to their destination.

Find out more about NavidEx
  • Ana Maria Oprean

    1st night dispatcher: Operations planning & coordination

  • Nicoleta Popa

    2nd night dispatcher: Customer support & transport management

  • Mihaela Vesa

    3rd night dispatcher: Monitoring & operational control

  • Saskia Paepke

    Controller

Reviews of our medical and pharmaceutical transport

Retter in der Not. Dringende und kurzfristige Direktlieferung über 400km gebraucht. Sonntags. Morgens angerufen, sofort gekümmert und alles top organisiert. Besser hätte es nicht laufen können. War richtig, richtig gut. Danke!!

Ralf Biesemeier

Google review

Ich war absolut zufrieden mit dem Service von NavidEx. Besonders beeindruckt hat mich die Freundlichkeit und Professionalität des Lieferpersonals, man spürt, dass hier Wert auf Kundenservice gelegt wird.

Profile picture of Oana Morosanu

Oana Morosanu

Google review

Top Service. Anfragen werden umgehend bearbeitet. Sehr nettes Personal. Die Firma NavidEx kann ich absolut weiter empfehlen! 6 Sterne!!!

Profile picture of Burak Demirel

Burak Demirel

Google review

!!!TOP!!! Absolut empfehlenswert. Zuverlässig, schnell und kompetent. Sehr nette und fachlich tolle Beratung. Auch etwas kompliziertere Anfragen wurden schnell und professionell bearbeitet und gelöst. Beim nächsten Mal auf jeden Fall wieder NavidEx.

Sub Zero

Google review

Super Firma!

Moritz Salomon (Salomon Immobilien)

Google review

Sehr gute Erfahrung gemacht. Top zufrieden. Gerne wieder. 5 Sterne ⭐️⭐️⭐️⭐️⭐️

Profile picture of Arash Arm

Arash Arm

Google review

Sehr Nette Leute sind immer Pünktlich

Profile picture of Zia Mir Barakkar

Zia Mir Barakkar

Google review

Super Service

Profile picture of Leon Spiridon

Leon Spiridon

Google review

Super

Profile picture of Raid Hatamleh

Raid Hatamleh

Google review

Der beste Kurierdienst – schnell und pünktlich. Und das Wichtigste: Das Team ist sehr freundlich Und noch etwas möchte ich sagen: Manche Leute, die hier negative Kommentare schreiben ... Das ist alles nicht wahr, denn ich weiß, dass die Leute seit 10, 12, 8 Jahren in dieser Firma arbeiten und Sie sind sehr glücklich… Wenn das Unternehmen schlecht wäre, wären die Leute nicht so viele Jahre dort geblieben und hätten dort gearbeitet. Navidex War, ist und wird das beste Unternehmen sein. Ich würde es jedem empfehlen.👍👍👍⭐️⭐️⭐️⭐️⭐️

Profile picture of Sergo Mosiashvili

Sergo Mosiashvili

Google review

Frequently asked questions about medical and pharmaceutical transport

Can you transport chilled goods?

For medical deliveries, we offer boxes with dry ice. The goods stay in them, without reloading, from collection to handover.

How do you protect laboratory samples en route?

We transport laboratory samples as a direct run with a regular driver. En route, they are neither reloaded nor put into interim storage. This spares the sample unnecessary jolts and helps preserve its validity.

Do you document the handover?

For every stop, we create a time-stamped digital proof of delivery. This records when the consignment was handed over. Until then, it stays in the same hands.

Do you also operate at night and at weekends?

Yes, we also collect and deliver at night, at weekends and on public holidays. The goods are then ready at their destination at the start of the working day. Our dispatch team is available around the clock.

Do you use your own vehicles or subcontractors?

For the most part, we use our own fleet and our own drivers from our scheduled routes. At peak times and on some routes, vetted partners are brought in. Even then, the consignment remains our responsibility.

Are sensitive consignments adequately insured?

Every consignment is insured with KRAVAG for up to €1.5 million. For particularly sensitive or valuable freight, we can extend the cover on request.

Certified security for sensitive medical and pharmaceutical freight

  • KEP prequalification certificate for NavidEx GmbH

    KEP-PQ certificate:

    Verified standards for courier, express and parcel services.

  • DEKRA aviation security training certificate, page 1
    DEKRA aviation security training certificate, page 2

    Aviation security under EU 2015/1998:

    Trained and documented in areas 11.2.3.9, 11.2.5, 11.2.6 and 11.2.7.

  • EU licence for international commercial road haulage

    EU road haulage licence:

    Authorised for commercial transport throughout Europe.

NavidEx van on the road

Better terms for regular medical and pharmaceutical transport

Companies that ship with us regularly benefit from special terms with savings of up to 50 per cent. This applies to scheduled routes between laboratory sites, daily hospital routes, recurring sample runs and seasonal transport requirements. It provides a solid basis for anyone planning with us on a long-term basis.

Request terms: (+49) 2233 5459590

Calculate your price and book your medical and pharmaceutical transport

A fixed price in two minutes, collected within 60 to 120 minutes.

  • Our own fleet
  • Since 2009
  • Insured with KRAVAG