Courier service for the rail industry

When a train is out of service, the clock is ticking

If the depot is missing a spare part, we collect it and take it straight there.

Collected quicklyA driver will be at your warehouse or plant within 60 to 120 minutes.
Delivered directlyTo the depot or workshop anywhere in Germany, without reloading.
High-value coverCovered by KRAVAG, with extended cover for expensive components on request.

Calculate price and book now

(+49) 2233 5459590

Over 1,600 consignments delivered in the last 30 days

What you can expect from NavidEx

You stay informed

We keep you posted at every
key stage, without you having to chase.

Transport update

Delivered at 12:45.

Transport update

Consignment collected. Your delivery is on its way

Transport update

Your driver has been assigned. Collection today at 09:30.

Direct contact

Available day and night,
with no call queues.

NavidEx dispatcher with headset at her workstation

Available 24/7

Delivery at your preferred time

You choose the delivery time,
and we deliver exactly then.

NavidEx deliveryToday, 14:00

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Transport insurance

Every consignment is insured with KRAVAG,
for up to €1.5 million.

Calculate price and book now

In the rail industry, one missing part throws the timetable into disarray

A rail vehicle waiting for a spare part ties up depot staff and leaves a gap in the timetable. Every hour of downtime has a knock-on effect on other services and connections. If the component reaches the depot quickly, the vehicle returns to service sooner. This keeps the rest of the timetable on track.

Our courier service is built on scheduled routes for industrial customers, which we have been running across Germany and throughout Europe since 2009. Our own dispatch team plans each of these routes, and in most cases one of our own vehicles makes the run. The same vehicles and the same dispatch team are also available to workshops, operators and manufacturers in the rail industry.

As a result, one of our vehicles is usually available quickly. We do not have to search for one in a third-party network first. Your consignment travels as a direct run without reloading and stays in the same hands from the warehouse to the depot. A named contact from our dispatch team looks after the entire journey.

Technician carrying out maintenance underneath a rail vehicle

From relays to palletised workshop deliveries

Consignments range from small control relays to palletised components for the depot. We do not transport bogies or wheelsets. For all other consignments up to 1,200 kg, we have the right vehicle ready:

Urgent small parts such as relays, sensors or brake pads travel by estate car, which gets through traffic quickly.
Workshop supplies and medium-sized components for rail vehicles go in a van or box truck, depending on their dimensions.
The box truck’s tail lift raises heavy or bulky components, up to 250 kg per lift and with no need for a forklift or loading ramp.

Key figures: Payload up to 1,200 kg · Length up to 430 cm, width up to 210 cm, height up to 210 cm

The right vehicle for your rail industry consignment

Four vehicle types cover most enquiries. You can see the exact price straight away in the calculator.

Estate car
For documents and smaller consignments, moving fast through city traffic.
Payload up to
300 kg
Load space
160 x 120 x 120 cm
Book now
Van
The all-rounder for medium-weight goods, on local or long-distance runs.
Payload up to
1,200 kg
Load space
430 x 180 x 120 cm
Book now
Box truck
The enclosed body protects sensitive goods from the elements.
Payload up to
1,200 kg
Load space
420 x 210 x 210 cm
Book now
Box truck with tail lift
The tail lift loads palletised goods without a forklift or loading ramp.
Payload up to
1,000 kg
Load space
420 x 210 x 210 cm
Book now

Your rail industry delivery in four steps

Calculate price
Enter the collection and delivery addresses, size and time window. The online price calculator shows you the fixed price and the right vehicle straight away.
Request and book
Book in just a few clicks, with no need to wait for a quote. Our dispatch team checks and confirms your booking.
Collection
After confirmation, a driver arrives at your premises with the right vehicle within 60 to 120 minutes.
Delivery
Directly to the depot or workshop, with our dispatch team on hand throughout the delivery.

Calculate price now

Three typical rail logistics scenarios

Downtime due to a missing componentAt a depot, a railcar is waiting for a control component from the central warehouse. Once the order is confirmed, we collect the component within 60 to 120 minutes. We take it to the depot as a direct run so that the vehicle can return to service.
Workshop supplies for the night shiftA rail workshop needs brake pads and wear parts before maintenance begins at night. We collect the parts and deliver them the same evening. This allows the shift to work through without interruption.
Spare part for a broken-down trainA vehicle breaks down outside the depot and needs a component on site. A driver takes charge of the consignment and brings it, without reloading, to a handover point that can be reached by road. You agree the location with our dispatch team in advance.

Spare parts for vehicles at a standstill, around the clock

A broken-down rail vehicle ties up staff, and scheduled services have to be cancelled. This often happens at times when parcel services are no longer running. The spare part then has to go non-stop to the depot or the agreed handover point, including at night and at weekends.

Such runs are usually handled by our own vehicles. A driver collects the spare part and takes it to its destination as a direct run. The part is not reloaded along the way and is not held in any third-party warehouse. Our dispatch team can be reached around the clock and assigns one driver to the entire journey.

The people who move your consignment

Since 2009, we have been running scheduled routes for business customers night after night. Today we run more than 250 scheduled routes every day, throughout Germany and abroad. We plan and drive most of them ourselves rather than simply passing orders on. The same fleet and the same team of dispatchers and drivers also bring your components and workshop supplies to their destination.

Find out more about NavidEx

Ana Maria Oprean
1st night dispatcher:
Operations planning
& coordination
Nicoleta Popa
2nd night dispatcher:
Customer support
& transport management
Mihaela Vesa
3rd night dispatcher:
Monitoring & operational
control
Saskia Paepke
Controller

Reviews of our courier service

Der beste Kurierdienst – schnell und pünktlich. Und das Wichtigste: Das Team ist sehr freundlich Und noch etwas möchte ich sagen: Manche Leute, die hier negative Kommentare schreiben ... Das ist alles nicht wahr, denn ich weiß, dass die Leute seit 10, 12, 8 Jahren in dieser Firma arbeiten und Sie sind sehr glücklich… Wenn das Unternehmen schlecht wäre, wären die Leute nicht so viele Jahre dort geblieben und hätten dort gearbeitet. Navidex War, ist und wird das beste Unternehmen sein. Ich würde es jedem empfehlen.👍👍👍⭐️⭐️⭐️⭐️⭐️

Sergo Mosiashvili

Google review

Retter in der Not. Dringende und kurzfristige Direktlieferung über 400km gebraucht. Sonntags. Morgens angerufen, sofort gekümmert und alles top organisiert. Besser hätte es nicht laufen können. War richtig, richtig gut. Danke!!

Ralf Biesemeier

Google review

Ich war absolut zufrieden mit dem Service von NavidEx. Besonders beeindruckt hat mich die Freundlichkeit und Professionalität des Lieferpersonals, man spürt, dass hier Wert auf Kundenservice gelegt wird.

Oana Morosanu

Google review

Top Service. Anfragen werden umgehend bearbeitet. Sehr nettes Personal. Die Firma NavidEx kann ich absolut weiter empfehlen! 6 Sterne!!!

Burak Demirel

Google review

!!!TOP!!! Absolut empfehlenswert. Zuverlässig, schnell und kompetent. Sehr nette und fachlich tolle Beratung. Auch etwas kompliziertere Anfragen wurden schnell und professionell bearbeitet und gelöst. Beim nächsten Mal auf jeden Fall wieder NavidEx.

Sub Zero

Google review

Super Firma!

Moritz Salomon (Salomon Immobilien)

Google review

Sehr gute Erfahrung gemacht. Top zufrieden. Gerne wieder. 5 Sterne ⭐️⭐️⭐️⭐️⭐️

Arash Arm

Google review

Sehr Nette Leute sind immer Pünktlich

Zia Mir Barakkar

Google review

Super Service

Leon Spiridon

Google review

Super

Raid Hatamleh

Google review

Sergo Mosiashvili

Google review

Frequently asked questions about courier services for the rail industry

How quickly can a spare part reach the depot or workshop?

As a rule, we collect 60 to 120 minutes after confirmation. We then drive directly to the depot or the agreed handover point. How long the journey takes depends on the route. By arrangement, we can also reach more distant depots anywhere in Germany overnight.

Do you also transport heavy or bulky rail components?

Our vehicles can carry up to 1,200 kg. We load bulky parts using the box truck's tail lift, with no loading dock needed. It can lift up to 250 kg at a time. This allows us to deliver spare parts, electronics, brake pads and workshop supplies. Bogies and wheelsets count as heavy loads, which we do not transport. Our focus is on vehicles up to 3.5 tonnes. We are happy to discuss anything larger or heavier that needs transporting on a regular basis.

Do you also operate at night and at weekends?

Yes. When a vehicle is at a standstill, every hour counts. That is why our dispatch team can be reached around the clock. The team checks the booking and assigns it to a driver, even at night, at weekends and on public holidays.

Can we agree fixed terms for maintenance deliveries?

For regular servicing and maintenance deliveries, we offer special rates. Planned runs have been our core business since 2009. Talk to us about a framework agreement for ongoing deliveries.

How can I find out where my consignment is?

You can find out the current status at any time by phoning your contact in our dispatch team and, if you wish, via WhatsApp. We will get in touch proactively at every important step.

Do you use your own vehicles or subcontractors?

For the most part, we use our own fleet and our own drivers from our scheduled routes. At peak times and on some routes, vetted partners are brought in. Even then, the consignment remains our responsibility.

Better terms for regular maintenance deliveries

For companies that ship with us regularly, we offer special terms with savings of up to 50 per cent. This applies to planned maintenance routes, scheduled routes to the depot and recurring workshop deliveries. This provides a solid foundation for anyone who plans with us long term.